Testimonials
We are equally equipped to deal with private individuals and for corporate clients.
Businesses who continue to use us include; Muir Housing Group, and Riverside. But to truly discover why we have enjoyed such success, you should listen to some of our previous customers, the end users whose satisfaction says it all.
Clients:
Martin Gladwin MRICS, Head of Asset Management at Plus Dane Group
Plus Dane have worked successfully with Warmer Energy Services on the delivery of external wall insulation works to Victorian terraced properties. Whilst this project is not yet complete, we have been very impressed with the professional approach and expertise shown by Warmer Energy Services at all times. Communication has been excellent at all times and they have demonstrated a willingness to work very closely with Plus Dane and our residents at all time. Plus Dane would have no hesitation in working with Warmer Energy Services in delivering our future solid wall insulation projects.
Jon Ward BSc (Hons) MRICS MaPS, Chartered Building Surveyor at EC Harris LLP
Warmer Energy Services are a well organised and competent contractor who place great emphasis on tenant satisfaction, client delivery and value for money. Their approach to projects both small and large is professional and collaborative and with the aim of providing added value to Clients and tenants where possible. Warmer Energy Services have proven themselves to be a key member of the delivery team on Carbon Reduction Schemes resulting in positive outcomes for clients, neighbourhoods, local environments and most of all for tenants.
Catherine O'Donnell, Affordable Warmth Officer at Riverside Group
I would like to take is opportunity to thank Warmer Energy Services for all their hard work they have done working on the CESP project in Sefton, and for the team on site being such a brilliant help throughout. Staff have been on hand throughout the programme to answer any questions or deal with any issues, quickly and efficiently.
All communications have been dealt with in a professional manner and very swift and informative. I was very impressed with the way in which your staff approached tenants and were prepared to help in any way they could, even if they where particularly difficult tenants and residents. It’s been a challenge over the months but we couldn’t have done it without the help of your brilliant staff.
Carl Henderson BSc (Hons) MCIOB, Asset Manager on Behalf of The Riverside Group (Mersey North)
I would like to thank Warmer Energy Services for all their hard work and effort, for completing the Peel Road contract within budget and with excellent customer satisfaction results. The feedback from the residents has been very positive. This has really made a difference to them in these times of austerity and hardship.
The Site Manager and the rest of the team have been instrumental in the smooth running and coordination of this project. We have experienced very few complaints to what is considered a very disruptive and complicated improvement programme.I very much look forward to working with Warmer Energy Services in the future. We have developed some robust relationships, through their willingness and understanding to detail, problem solving and acute coordination.
Michelle Melvin, Affordable Warmth Officer at Riverside Group
The Halton CESP project has been my first experience of working with Warmer Energy Services and I must say it has been an absolute pleasure. That’s not to say that there haven’t been ups and downs along the way but where there have been the very odds few downs, all the staff have been really efficient at dealing with any queries, and problems have been resolved or responded to the very same day.
The team always go the extra mile to ensure that the whole community benefit from the works - even for home owners who no longer live in the area. Warmer Energy Services have also helped Riverside greatly by promoting and publicising Riversides Affordable Warmth Service and the free Home Energy Checks that Riverside are offering all householders, including tenants and residents, who want to be part of the Energy Saving Projects. I am looking forward to working alongside Warmer Energy Services on future energy efficiency projects, which again will benefit both tenants and residents as Green Deal/ECO takes off.
Housing Association Resident:
Warmer Energy Services takes pride in providing vulnerable tenants with the support they require during the work we undertake in their homes. Miss O ‘Brien was exceptionally happy with the work and support we shown her during the installation of a new boiler.
Miss O’Brian Comments:
It was through careful planning and assiduous attention to detail to a risk assessment that concentrated on maintaining a safe working environment for the workers; which enabled me to navigate safely around the home.
This multi-layered approach that Warmer Energy Services employ, concentrating on assessing the risk to disabled tenants, proved to be a positive process rather than a generic clinical appraisal. This procedure should be adopted as a template when dealing with risk assessments, one that is both empathic and practical.
I would also like to thank all the Warmer Energy Services staff for their great endeavours to do the installation in as short time as practically possible; while considering my specific needs. I am acutely aware of all the rigorous planning, commitment, determination on the part of the staff/workmen to make this installation procedure as uncomplicated and as stress-free as possible.
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